Privacy Policy - Zeros GmbH

We appreciate your interest in our company and our website. The protection of your personal data is very important to us. Below we inform you about the collection, processing, and use of personal data when using our website zeros-gmbh.de.

Zeros GmbH
Alexander-Meißner-Straße 34
12526 Berlin
Germany
E-Mail: info@zeros-gmbh.de
Tel.: +49 30 6780 999 0

We process personal data that you actively provide to us (e.g., inquiries via email, telephone, or through our contact form) as well as data automatically collected when visiting our website (e.g., IP address, date/time of access, browser type).

• Provision of our website and its functions
• Responding to contact inquiries and communication
• Analysis of user behavior (Google Analytics 4)
• Measurement of advertising campaign success (Google Ads Conversions, especially clicks on email or phone links)
• Ensuring IT security and stability

The processing of personal data is carried out in accordance with Art. 6 para. 1 lit. a GDPR (consent), lit. b GDPR (contract fulfillment), lit. c GDPR (legal obligation), or lit. f GDPR (legitimate interest).

Our website uses cookies. Details can be found in our Cookie Policy. There you can also change or revoke your consent at any time.

This website uses Google Analytics 4. The service uses cookies to analyze website usage. We use Google Analytics only with your consent (Consent Mode v2). Your IP address is processed in a shortened form. The collected data may be transferred to the USA. Provider: Google Ireland Limited.

We use Google Ads to measure the success of our advertising campaigns. Conversions are recorded especially when clicking on email or phone links. Use occurs only if you have consented to the "Marketing" category.

We store personal data only as long as necessary for the stated purposes or as required by legal retention obligations.

You have the right under GDPR to access, rectify, erase, restrict processing, data portability, and object. You also have the right to withdraw your consent at any time with effect for the future.

You have the right to lodge a complaint with a supervisory authority, especially in the member state of your residence or the place of the alleged infringement.

We use technical and organizational measures to protect your data against manipulation, loss, destruction, or unauthorized access.

This privacy policy is currently valid and dated June 19, 2025. We reserve the right to adapt it in case of changes to our website or legal requirements.

Our website provides a chat feature ("ChatAssist") that helps you retrieve information about our services and quickly access contact options (e.g., requesting a quote by email). The chat processes the content you enter exclusively in your browser based on content provided on the website (e.g., JSON index). There is no transmission of chat inputs to third parties or external AI services.

• Purposes: Answering/supporting enquiries, on‑site navigation within the website, and providing information about procedures/services.
• Legal bases: Art. 6(1)(b) GDPR (pre‑contractual communication/contract performance for concrete enquiries) and Art. 6(1)(f) GDPR (legitimate interest in a user‑friendly and efficient provision of information).
• Recipients: Chat inputs are not shared with third parties. Independently of this, our hosting provider processes server log data (see above under “Collection and Storage of Personal Data”).
• Storage period: The chat history—if enabled—is stored only locally in your browser (Local/Session Storage) and can be deleted by you (e.g., via browser settings). Using the chat does not create additional server‑side personal logs.
• Tracking/Events: Interaction events (e.g., opening the chat, clicks on “Request quote” or “Job openings”) may be recorded in Google Analytics 4 for usage analysis. This occurs only on the basis of your consent to the relevant categories (Statistics/Marketing) according to our Cookie Policy.
• No automated decision‑making: No automated decision‑making or profiling within the meaning of Art. 22 GDPR takes place. The chat feature serves solely as a convenient communication and navigation tool.

Use of the chat is voluntary. Alternatively, you can always reach us by email or telephone (see “Controller”).